ThreadCloud SOPs
A working manual for the team. Pick a workflow on the left, follow the steps, and you’re done. Press / to search anything.
Start here
If you’re new, read these first:
- Glossary — what every screen and word actually means
- If something breaks — the on-call playbook when things go sideways
What ThreadCloud is for
ThreadCloud is the buying operating system for the store. It does five things, in this order:
Build an order — upload a supplier linesheet, AI extracts every style, size, colour, and price into a clean grid you can review and edit.
Enrich — descriptions, fit notes, fabric, country of origin, occasion, and 60+ Shopify metafields filled in by AI and approved by you.
Push to Shopify — products, variants, images, metafields, tags, and barcodes written in one batch. The storefront is live as soon as you approve.
Receive — when the shipment arrives, mark received quantities, lock the FX rate, and print labels (Dymo or fallback Avery).
Reorder & trade — sell-through, age, weeks-of-supply, brand scorecards. Re-buy what’s working, mark down what isn’t.
What’s in scope today
This site covers every screen the team will touch for day-to-day operations. Each workflow has:
- What it does in one sentence
- When to use it
- Step-by-step instructions with screenshots
- Gotchas and the most common mistakes
- What to do if it breaks
Reading the screens
Throughout the SOPs, you’ll see these badges referring to ThreadCloud UI states:
READYNEEDS REVIEWCLASSIFYINGERROR
And these visual cues:
This wiki is editable. If a step is wrong or missing, email hello@threadcloud.io and we’ll update it.