ThreadCloud SOPs

For the ThreadCloud team only

Push to Shopify

Take approved styles and write them to your Shopify store. This is the moment ThreadCloud goes from “your private working space” to “live on the storefront”.

When to use
After Enrich is complete and all styles in the order are READY. You can push partial orders if you want (e.g. push 80% now, push the remaining 20% once you fix the flagged rows).

Before you push

A pre-flight checklist:

  • ✅ Every style you want to push shows READY (not NEEDS REVIEW)
  • ✅ Cost and retail prices look right on each style
  • ✅ Sizes match the linesheet
  • ✅ Currency in the order header matches the linesheet
  • ✅ FX rate is set if buying in a non-store currency (locks on first push)
  • ✅ At least one image per style (push works without images, but the storefront will look bare)
  • ✅ The buying season + delivery window are correct

If anything’s off — fix before pushing. Pulling products back from Shopify is messy.

The push itself

Open the order → click Push to Shopify (top right of the Enrich tab).

You’ll see a confirmation modal:

DetailNotes
Total stylesCount of READY styles to push
SkippedCount of NEEDS REVIEW styles (will NOT push)
ExistingCount being re-pushed (already on Shopify)
NewCount being created fresh

Click Push N styles to confirm.

What happens:

  1. Each style becomes a Shopify product (with all variants as separate Shopify variants)
  2. Tags get stamped: tc-imported, tc-order-{id}, {seasonCode}, brand-{name}, plus category/colour/pattern
  3. The SKU is generated and written; the same value is also written into Shopify’s barcode field (for label-printer fallback)
  4. All 60+ Shopify metafields get written (tc_core, tc_measure, tc_trade)
  5. Images upload to Shopify’s CDN
  6. Product status is set to ACTIVE (live on storefront immediately)

The ambient bar fires SHUTTLING COLOURS while it runs. Typical speed: ~3 seconds per style. A 50-style order takes ~3 minutes.

Heads up — push is live
The moment a style pushes successfully, it’s live on the storefront. If you push a product with the wrong price or images, customers can see and buy it. Verify before you push.

During the push

Watch the order page. Each style flips from READY to APPROVED as it lands in Shopify. If any fail, they flip to ERROR with an inline message.

You can navigate away during the push — it’ll keep running in the background. The ambient bar tells you when it’s done.

If some styles fail

After push, the order page shows:

  • N approved
  • N failed (with reasons)

Click each failed row to see the exact error. Most common reasons:

ErrorFix
Shopify rate limit exceededWait 60s, re-push only the failed rows
Image upload failed: file too largeResize the image (under 4MB), re-upload, re-push
Invalid metafield valueA field has bad data — fix it on the Enrich tab, re-push
Duplicate SKUAnother product already has this SKU. Most likely a re-push collision. Don’t force-push — check the SKU.
Missing access tokenThe Shopify session expired. Refresh the page; it’ll re-auth on next request.

To retry only the failed rows: select them in the order grid → click Push Selected.

Re-pushing existing products

If a product is already on Shopify and you change something in ThreadCloud (description, fabric, occasion, etc.), you need to re-push for the change to show on the storefront.

  1. Edit the style in Enrich
  2. Save your changes
  3. Click Push to Shopify — it’ll detect existing products and run an update instead of a create
  4. The Shopify product handle stays the same (URL doesn’t break)

What gets overwritten on re-push
ThreadCloud-owned fields: description, all tc_* metafields, tags (the TC-managed ones), variant barcode (if it was empty). It does NOT touch: inventory quantity, image order, Shopify-internal fields, anything in non-TC metafield namespaces.

After the push

Verify on the storefront:

  1. Open one product on your storefront
  2. Check the description reads well
  3. Check the image gallery
  4. Check the smart filters work (Shop By → click a filter → does the product appear?)
  5. Check the size scale shows correctly

If something’s off, fix in ThreadCloud and re-push.

Pulling products back

If you pushed by mistake or with wrong data:

  • Quick fix — edit in ThreadCloud, re-push. Don’t delete; just overwrite.
  • Full rollback — Shopify Admin → filter by tag:tc-order-{id} → select all → Bulk delete.
  • Metafield rollback — Use the Legacy Enrichment rollback feature (works within 90 days of the last apply).

Common mistakes

Pushing before supplier confirmation
If you push before the supplier has confirmed the PO, the storefront shows products you might end up not ordering. Wait for CONFIRMED before pushing.

Pushing 200+ styles in one go
A single 200+ push can hit Shopify’s rate limits. ThreadCloud throttles automatically but if you see persistent rate-limit errors, split into two pushes 10 minutes apart.

Don’t manually edit products in Shopify Admin after pushing
If you edit a product directly in Shopify Admin (description, tags, metafields, etc.), the next ThreadCloud re-push will overwrite your changes. Always edit in ThreadCloud, never in Shopify Admin.

Next steps